Trading Terms & Conditions

The following documents outline the Terms and Conditions relating to the provision of CloudBlu Group Pty Ltd (CloudBlu) products and services, where CloudBlu has provided a Proposal or Quotation to the Customer, who agrees to purchase and CloudBlu agrees to provide the products and services set out in the Proposal or Quotation subject to the Terms and Conditions detailed in the documents below.

Please call 1300 312 330 with any queries regarding our terms and conditions.

General Terms – ICT Managed Service Agreement (MSA)

General Terms – ICT Managed Service Agreement (MSA)

Outlines the Terms and Conditions relating to the provision of ICT Managed Services (Contract Services), referred to as an ICT Managed Service Agreement (MSA). These terms and conditions are specific to the following MSA services:

CloudBlu ICT Managed Service Agreements (MSA’s)

Service Desk Services,
Level 1, 2 & 3 Support and Problem Management Services,
Service Level Management
System Monitoring, Alerting & Reporting
Service Reviews

In addition to the General Terms, this document utilises Service Schedules that explain in detail the CloudBlu ICT Managed Services. This is the MSA Service Schedule.

View ICT Managed Service Agreement (MSA) General Terms

View ICT Managed Service Agreement (MSA) General Terms

Terms & Conditions – ICT Product Sales & Supply

These Terms and Conditions are specific to the Sale and Supply of ICT products, such as computer hardware or software applications, licenses and subscriptions.

View ICT Managed Service Agreement (MSA) Product Supply

View ICT Managed Service Agreement (MSA) Product Supply

Terms & Conditions – Voice, UCaaS & Data Carriage Services

hese Terms and Conditions are specific to the Sale and Supply Telecommunications Services. These include our Voice & UCaaS services and Data Carriage & Internet services. All Voice, UCaaS, Data Carriage and Internet services are underpinned by the General Terms. Specific terms relating to Voice and UCaaS services are detailed in the Voice and UCaaS Service Schedule. Specific Terms relating to Data Carriage and Internet services are detailed in the Data Service Schedule.

General Terms (SFOA) - Voice, UCaas & Data

General Terms (SFOA) - Voice, UCaas & Data

Voice & UCaas Specific Terms (Schedule)

Voice & UCaas Specific Terms (Schedule)

Data Carriage Specific Terms (Schedule)

Data Carriage Specific Terms (Schedule)

General Terms (SFOA) - Voice, UCaas & Data

General Terms (SFOA) - Voice, UCaas & Data

Voice & UCaas Specific Terms (Schedule)

Voice & UCaas Specific Terms (Schedule)

Data Carriage Specific Terms (Schedule)

Data Carriage Specific Terms (Schedule)

Terms & Conditions – Printers & Copiers

These Terms and Conditions are specific to the Sale, Supply, Service & Support of Printers & Copiers. For the Service & Support Agreement please refer to Rental Service & Support Agreement Terms & Conditions. These include:

Rental Service & Support Terms & Conditions

Rental Service & Support Terms & Conditions

Purchase Service & Support Terms & Conditions Agreements(s)

Purchase Service & Support Terms & Conditions Agreements(s)

View Service & Support Terms & Conditions

View Service & Support Terms & Conditions

Rental Service & Support Terms & Conditions

Rental Service & Support Terms & Conditions

Purchase Service & Support Terms & Conditions Agreements(s)

Purchase Service & Support Terms & Conditions Agreements(s)

Terms & Conditions – BluSky Total Care Agreement

For BluSky Total Care Agreement Terms and Conditions please refer to each different services own specific Terms and Conditions

Contact Us

You Got Questions?
We Got Answers!

Write Us

At CloudBlu, we redefine
simplicity and efficiency.

Contact Us

Phone. 1300 312 330
e-Mail. info@cbict.com.au

Term & Conditions

Contact Us

Phone. 1300 312 330
e-Mail. info@cbict.com.au

Term & Conditions

©2023 CloudBlu All Rights Reserved

©2023 CloudBlu All Rights Reserved